Job Description

Fitness Manager

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

A southern California escape that embodies wellbeing. Set at the foothills of the Santa Monica Mountains between Malibu's sunny beaches and Santa Barbara's famous vines, our relaxed yet refined California hotel offers a family-friendly atmosphere and is home to the Center for Health & Wellbeing, a luxury destination for wellness. Come and redefine what it means to reinvigorate.

About the Role

The Center for Health & Wellbeing at Four Seasons Hotel Westlake Village is seeking a Fitness Manager to lead the operations of our state-of-the-art Fitness Facility. This role is responsible for ensuring all areas are maintained to the highest standards of cleanliness, safety, and service, while overseeing group fitness programming, staff training, and daily facility operations. The ideal candidate demonstrates strong leadership, exceptional customer service, and a commitment to Four Seasons standards and behaviors.

What You Will Do

• Hiring, recruiting, management, training, and scheduling of full, part time and per diem staff whose positions may include exercise physiologist, exercise specialist, membership sales specialist, exercise coordinator, fitness supervisor, personal trainer and group fitness instructors to successfully operate the fitness center and fitness programs.
• Oversee group exercise component; schedule classes, assist in the development and promotion of the program.
• Process employee and per diem payroll and manage membership processing.
• Responsible to plan and execute strategies to achieve membership sales goals.
• Address and resolve member concerns on an ongoing basis.
• Manage fitness center, locker room and indoor pool facility related issues; including standards compliance and manage and schedule fitness equipment maintenance.

What You Bring

• Bachelors Degree in Hospitality Management or Operations or equivalent experience.
• 2-4 years providing customer service in fitness environment.
• Ability to use MS Word, Excel, Outlook, Teams and to learn multiple new computer systems.
• Experience in dealing with high volume of guest inquiries.
• People oriented with positive attitude, professional appearance, and strong customer service skills.
• CPR training (preferred).
• Successful candidate must possess legal work authorization in the United States.

What We Offer

• Salary Range: $75,000 - $80,000
• Health Insurance - Medical, Dental & Vision
• Company Match 401K Plan
• Complimentary stays at Four Seasons Worldwide
• Complimentary meals in our Wellness Caf
• Laundered Employee Uniform
• Employee Assistance Program
• Investment in your Wellbeing
• Life Insurance
• Complimentary on-site parking
• Training programs, tuition reimbursement
• Growth & Development opportunities

Schedule & Hours

• Full time position

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

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